We value the trust of our donors. Ensuring the privacy and security of your personal information is our top priority.
Donation Receipt Policy
Once a donation is made, the transaction details should be emailed to sarhuldreamfoundation@gmail.com. Donations must be transferred directly to the official bank account of Sarhul Dream Foundation. Upon confirmation, we issue a donation receipt along with the applicable tax exemption documents, either via email or postal address as requested.
Case 1: Double Payment or Incorrect Amount
If you accidentally donate twice or enter an incorrect amount, please email sarhuldreamfoundation@gmail.com with a valid reason. After verifying the details, we will process a refund within 30 days. Please note that transaction charges (if any) will be deducted.
Case 2: Transaction Canceled but Amount Debited
If your transaction is canceled midway, and the amount is debited from your bank account but not received by us, the issue must be resolved between you and your bank or payment gateway. However, we will fully support you to the extent possible. For such concerns, please reach out to us at sarhuldreamfoundation@gmail.com